![]() We apologize for the inconvenience with the accidental purchase. Please see this support article for details: Calm is not able to manage this for you on our end, but the steps are easy and you can do it at any time. To do so, you’ll just need to turn off auto-renew within your phone’s iTunes account settings. We also recommend that you cancel your subscription to prevent being charged again next cycle. When you get to this page, click “Billing & Subscriptions” followed by “Subscriptions & Purchases.” Once here, you’ll be given a variety of avenues through which you can contact Apple. You can contact Apple Customer Support directly at. Only Apple can process refunds for purchases made through an Apple iTunes account. If you were charged for Pottery Premium by Apple iTunes after purchasing a subscription within the Let’s Create! Pottery 2 app on an iPhone or iPad and would like a refund, you must contact Apple directly, as they do not provide us with the ability to process refunds. Sadly, here at Infinite Dreams, we don’t have access to Apple’s App Store’s subscription or billing details to cancel or refund these purchases. (Don’t see Share with Family? Set up Family Sharing or join a family, then return to this page and turn on Share with Family.) If you don’t want to share the subscription with your family, turn off Share with Family. If you chose a subscription that you can share with your family, scroll down and turn on Share with Family.If different types of subscriptions are available, a list appears.Tap the name of the subscription that you want to change.If you uninstall our game without canceling your subscription, you will still be charged. ![]() You must cancel your subscription using the steps above to end your subscription. NOTE: Uninstalling the “Let’s Create! Pottery 2” will not automatically stop your subscription. Your subscription will stop at the end of your current billing cycle.įor more information, please follow the official Apple instructions for canceling through your mobile device Settings: Your account is canceled when you can no longer see the Cancel Subscription option on the “Let’s Create! Pottery 2” subscription page. Select Cancel Subscription from the bottom of the page.You might need to sign in or use Touch ID. Tap your Apple ID, then tap View Apple ID.Touch the home screen on your mobile device, then tap Settings.Please note: We cannot cancel a free trial on your behalf, so you will need to cancel via iTunes directly.
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